Earnings

Good customer company can direct to greater earnings, even for utilities with out competitors

BLOOMINGTON, Ind. – In Lily Tomlin’s traditional SNL comedy sketch, her telephone operator “Ernestine” famously delivers the punchline, “We do not care. We never have to. We are the Cell phone Corporation.” But new research finds that glad clients mean improved earnings even for general public utilities that will not deal with level of competition.

Small is identified about result of shopper gratification at utilities. As a final result, utility administrators are generally unsure how a lot to devote in purchaser assistance – if something at all. The difficulty also is of curiosity to regulators responsible for preserving people.

The analyze, in the Journal of Promoting Investigation, has essential implications for each professionals and regulators. Client gratification predicts earnings at utilities — in spite of the simple fact that shoppers never have an solution to switch if they are not happy. It demonstrates how maintaining customers happy lowers working expenses

Development Software program (PRGS) Set to Announce Earnings on Thursday


Development Program (NASDAQ:PRGS) is scheduled to be releasing its earnings info right after the sector closes on Thursday, January 14th. Analysts hope Progress Application to publish earnings of $.67 for each share for the quarter. Folks that want to register for the company’s earnings meeting phone can do so applying this url.

Shares of PRGS stock opened at $47.16 on Thursday. Progress Software program has a 52-7 days lower of $28.09 and a 52-7 days superior of $52.50. The stock has a sector cap of $2.13 billion, a selling price-to-earnings ratio of 37.73 and a beta of 1.02. The organization has a debt-to-equity ratio of .74, a fast ratio of 1.41 and a present ratio of 1.41. The business has a fifty working day moving common of $42.11 and a 200-working day shifting typical of $38.42.

In relevant news, SVP Gary Quinn marketed 7,116 shares of the inventory in