June 19, 2024


Simply Consistent

Malaysian app to report road and community issues

I reside in an region wherever the LRT 3 line is becoming formulated, so I have driven around my good share of potholes working day in and working day out. My auto often escapes with no a scratch, but the similar just cannot be explained about my coronary heart.

So when Instagram strike me with an ad about a neighborhood application to report non-emergency street issues, I downloaded it immediately. 

With a RepotLah account, I have because been on the lookout to make a fuss about any street challenges I appear throughout (even though getting a passenger, of class).

Channeling the Karen in me

Met with a defective targeted traffic gentle spawning significant congestion at the intersection in entrance of Da Males Shopping mall, I snapped a photo of it and used that as my prospect to examination RepotLah. 

On RepotLah’s property page, you’d instantly be achieved with an possibility to “Add new report”. The application, if you permit it to, will automatically tag your are living spot, and people can then add a picture and post the report. 

Earning a report took considerably less than five minutes

You can select the variety of visitors situation at hand, and increase a caption to describe the scenario. When submitted, you can track what comes about to your report in the “My Activity” tab which supplies people visibility on the status of their report. RepotLah also permits you to post experiences anonymously, like Shopee reviews.

These experiences are vetted by RepotLah’s workforce to be certain that there are no bogus reports in advance of directing them to the nearest pertinent authorities based on the site tagged. 

I have however to get a affirmation on whether the traffic situation I described was solved or not. Nonetheless, the application has notified me that my ask for is at the moment less than investigation.

Like social media for reporting issues

If you are not creating a report, you could also scroll by way of RepotLah’s dwelling web page like you’re on social media to like, remark, or share others’ posts. 

The app also has a “Communities” tab for buyers to create or be a part of local community groups in their household locations. It’s meant to have interaction one yet another and to inform your community of difficulties in the space. 

Discover about difficulties inside of your neighbourhood with the Communities tab

People will be in a position to focus on local issues to generate consciousness and keep the region secure. It is meant to be reminiscent of Fb Communities, in accordance to the workforce.

For a safer culture

Keasavan Hari Krishnan (KC) founded RepotLah, and he’s been on a rocky path when it will come to earning reports.

“As a citizen, I often questioned where by I [could] report all the societal issues that we confronted in Malaysia and I could not obtain any application that allows end users to rant or post a report to authorities,” he informed Vulcan Write-up. 

He shared that the Malaysian authorities has actually designed tries at creating an app for this difficulty. For case in point, i-Tegur allowed consumers to submit reports to authorities. 

“However, what we realised was lacking is neighborhood engagement and gamification,” KC spelled out. “We formulated RepotLah not to contend with the latest software that was made by the authorities, but to enhance their existing option.” 

The news feed when you enter the application

Remaining in the tech startup ecosystem for eight years, he left his entire time to establish an app as a pet task. Whilst producing it, KC and his partner realised a higher prospective in a variety of factors and decided to transform their pet undertaking into anything bigger that could be adopted all over SEA. 

RepotLah will soon be expanded for end users to report any societal troubles, such as contacting out smokers lighting up in eateries. 

“We have a variety of technology roadmaps which would be introduced in the upcoming coming months which contain implementation of emergency reporting,” KC told Vulcan Submit. 

“Imagine having obtain to report any troubles that you are facing in one application—that is the strategy of RepotLah in the foreseeable future to democratise the way men and women post reviews.”

A properly-validated solution

From the start off, RepotLah related with a handful of Members of Parliament (MP) based close to Selangor districts. The MPs pledged their assist for the app, and allowed the devs to run pilot tests with about 1,000 customers in their locations concerning January to March 2022.

Through the pilot examination, RepotLah has solved more than 40 grievances about potholes, faulty targeted traffic lights, and reckless driving via the dashcam footage. KC proudly shared that they’ve also been ready to clear up experiences within just 24 to 72 hours.

“We have gained a variety of suggestions from the group and will be launching a new update at close of April to deal with [them],” shared KC. That means RepotLah will be launching a new and improved variation of the app at the close of April centered on the community’s collective feed-back.

Having validation from MPs

To push wider consumer adoption for RepotLah, the staff are doing work closely with MPs and Malaysian authorities. “We are also functioning with similar tech startups and corporates for partnerships to degree up our adoption and we goal to hit 100,000 end users by conclusion of 2022,” extra KC.

The app is absolutely free to obtain and use, and its creators made it so for the reason that their conclusion aim is to be the public’s voice for a safer modern society.

In phrases of their plans to create profits, KC informed Vulcan Article that their monetisation product will be applied in the coming months but would not require buyers.

Though KC was not able to share details, he expressed, “The reporting module will often be absolutely free as we stimulate buyers to continue to keep the reviews coming in and to aid make Malaysia a safer position.”

  • Study additional about RepotLah in this article.
  • Study much more app-relevant content we’ve written here.

Showcased Graphic Credit history: Keasavan Hari Krishnan, founder and CEO of RepotLah